89k's Terms and Conditions — Full User Policy

89k (operating under the domain: 89k.wine) is a popular online gaming platform in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the 89k website and its services. By accessing the platform or creating an account, you are deemed to have accepted these Terms.

This Terms and Conditions Prepared in accordance with Bangladeshi law and applicable regulations. If you disagree with any part of these terms, please refrain from using 89k.

All services on 89k — including gameplay, bonus claims, deposits, and withdrawals — are subject to these Terms and Conditions-governed. In the event of any dispute, this document will serve as the final reference.

Providing accurate and complete information is mandatory when registering on 89k. Accounts created with false information may be closed at any time and any funds held may be forfeited.

• Each individual may only One Account can hold.
• Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• The mobile number and email provided at registration must be verified.
• Identity verification (KYC) must be completed before making a withdrawal — a National ID card or passport may be required.
• It is the user's own responsibility to keep their account password secure.

89k will never ask for your password or OTP via phone call or message. If anyone requests such information, report it to our support team immediately.

To register an account and play on 89k, you must be at least 18 years or older be required. Use of this platform by minors is strictly prohibited and actively monitored.

Additionally, 89k may not be used from countries or regions where online gaming is prohibited by law. Users are solely responsible for complying with their local laws.

Deposits on 89k can be made via Mobile Banking, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT).

• Minimum deposit amount: BDT 300।
• Deposits are generally credited to your account within 5 to 15 minutes.
• You must use a mobile banking account registered in your own name when making a deposit.
• Deposits from third-party accounts are not accepted.
• For any deposit issues, contact support within 24 hours and keep your reference number on hand.

The withdrawal process on 89k is simple and fast. However, certain conditions must be met before a withdrawal can be made.

• Minimum withdrawal amount: BDT 500।
• KYC verification must be completed before your first withdrawal.
• Withdrawals can only be made to a mobile banking account registered in your own name.
• Withdrawal requests are typically processed within 15–30 minutes.
• Wagering requirements associated with a bonus must be fulfilled before the bonus funds can be withdrawn.
• Daily withdrawal limits depend on your account's VIP level.

If suspicious activity is detected, 89k reserves the right to temporarily hold withdrawals pending verification. This is done to protect all members.

Each bonus and promotion offered by 89k comes with its own specific terms. Accepting a bonus means you agree to the particular conditions attached to it.

• Welcome Bonus: For new members only, applicable once.
• Wagering Requirements: Each bonus has specific turnover requirements — typically 15x to 30x the bonus amount.
• Withdrawals directly from bonus balance are not permitted.
• Multiple bonuses cannot be active at the same time.
• Bonuses that reach their expiry date will be cancelled automatically.
• Attempting to abuse bonuses or claim bonuses from multiple accounts will result in account closure.

All games and betting activities on 89k are governed by specific rules. It is each player's responsibility to understand the rules of a game before playing.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is cancelled due to a technical issue, the wagered amount will be refunded.
• If a match is cancelled in Sports Betting, the bet will be voided and the amount will be refunded.
• If a connection is lost during a live game, the outcome will be determined based on the game record.
• Minimum and maximum bet limits are shown on each game's page.

89k guarantees fair play by upholding the highest standards in the gaming industry. All games on the platform are tested by independent auditing bodies.

• All slots and casino games are certified RNG (Random Number Generator) uses.
• Game outcomes are entirely random and follow no predetermined pattern.
• The RTP (Return to Player) percentage is published for every game.
• 89k does not artificially interfere with the outcome of any game.

The following activities are strictly prohibited on 89k. Any violation will result in permanent account closure and forfeiture of all funds:

• Opening or operating multiple accounts.
• Abuse of the bonus system ("bonus hunting" or "arbitrage").
• Money laundering or any other illegal financial activity.
• Use of hacking, scripting, or any automation tools.
• Attempting to access another player's account.
• Attempting to manipulate or cheat the platform's systems.
• Creating an account using someone else's identity.

89k takes your personal information seriously. Your data is used solely for service improvement and identity verification purposes.

• Your data is never sold or shared with third parties.
• All data 256-bit SSL Encryption-secured.
• Payment details are processed directly through the mobile banking system.
• For more details, visit our Privacy Policy Read.

89k believes gaming should be a healthy form of entertainment. We never encourage excessive gaming. The following protective tools are available to players:

• Deposit Limit: Set your own daily or monthly deposit limits.
• Session Timer: Keep track of how long you have been playing.
• Self-Exclusion: Temporarily lock your own account for a set period.
• Reality Check: Receive reminders at regular intervals.

To learn more about responsible gaming, visit our Responsible Gaming Page here.

89k reserves the right to temporarily suspend or permanently close an account for any of the following reasons:

• Violation of these Terms and Conditions.
• Registering with false or incomplete information.
• Involvement in fraudulent or deceptive activity.
• If an underage user's account is identified.
• The account has been inactive for an extended period.

Users may contact support at any time to close their account. Any valid balance will be made available for withdrawal, though you may need to wait until any ongoing verification process is complete.

89k makes every effort to keep its services uninterrupted. However, 89k will not be held liable in the following situations:

• Game losses due to internet connection failure.
• Errors caused by third-party software or payment systems.
• Losses resulting from sharing your account password with others.
• Unexpected technical failures or server downtime.
• Force majeure events (natural disasters, government restrictions, etc.).

89k reserves the right to update these Terms and Conditions at any time. Users will be notified in advance of significant changes via email or SMS.

• Continued use of the platform after an update constitutes acceptance of the revised Terms.
• For major changes, at least 7 days' notice will be given in advance.
• The date of the latest update will always be shown at the top of the page.

If you have any questions about these Terms and Conditions or need clarification on any point, please contact our support team.

• Live Chat: 24/7 active — find it in the bottom-right corner of the platform.
• Email: [email protected] (include relevant details when writing to us; you will receive a response within 24 hours).

We offer support in Bangla. Write to us in whichever language you are comfortable with — we are always ready to help.