89k Privacy Policy — Your data is safe with us

When you create an account and use our services on 89k, we collect certain information. This Privacy Policy- maintains full transparency regarding the type, purpose, and use of that information.

89k collects information in several ways. Every method is fully lawful and based on user consent.

• Direct Collection: Via the registration form, KYC verification process, and support chat.
• Automatic Collection: Device information collected via cookies and log files during site browsing.
• Payment Gateway: Transaction confirmation details from your mobile banking provider during deposits or withdrawals.
• Third-Party Verification: Through a licensed KYC service provider for identity verification.

We do not scrape social media profiles or collect information from unauthorized sources. No data is taken without your consent — this is 89k's Privacy Policy- is the foundation.

Collected data is used only for its intended purpose. 89k never misuses your information.

• For creating, verifying, and managing your account.
• To process deposits and withdrawals securely.
• To prevent fraud, money laundering, and unauthorized access.
• To provide customer support and resolve issues.
• To personalize promotions and bonus offers (subject to your consent).
• To meet legal obligations and regulatory requirements.
• To improve platform security and performance.

89k does not share your personal information with third parties, except in a limited number of specific cases required by law.

• Payment Provider: Only the minimum necessary data is shared with Mobile Banking, Nagad, or Rocket solely to process transactions.
• KYC Service: With a licensed verification body for identity verification.
• Legal Claims: Upon a valid court order or lawful request from a law enforcement agency.
• Audit Body: With independent third parties for security audits, using anonymized data only.

Outside of the cases listed above, your personal information is never shared. Any partner organization must comply with 89k's Privacy Policy- complies with compatible data protection agreements.

89k follows the highest industry standards to protect your information, with security measures in place at both the technical and administrative levels.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
• Firewall & Intrusion Detection: Unauthorized access is prevented at the server level.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Security Audits: Independent third-party security experts conduct regular system audits.
• Staff Training: Only authorized personnel can access specific data.
• Data Backup: Regular encrypted backups are taken to ensure no data is ever lost.

89k uses cookies to keep the website running smoothly. Cookies are small text files stored in your browser.

89k does not use any third-party advertising tracking cookies. You can delete or block cookies at any time through your browser settings — however, disabling certain essential cookies may limit site functionality.

Every 89k member has the following rights over their own data. We respect these rights with the utmost seriousness.

• Right to Access: To find out what information we hold about you, submit a request to our support team.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data, subject to certain conditions being met.
• Right to Portability: You can request a copy of your data in a specified format.
• Right to Restrict Processing: You can request that data processing be restricted under certain circumstances.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

89k does not retain your information longer than necessary. Retention periods are defined for each category of data.

• Account Information: While the account is active and for 5 years after closure.
• Transaction Log: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Support Chat Log: Up to 2 years after issue resolution.
• Cookie Data: According to each cookie's individual expiry period.

Once the retention period expires, data is securely and permanently deleted. Some data must be retained for a specified period due to legal obligations.

89k strictly prohibits anyone under 18 from using the platform. We do not knowingly collect or process personal information from minors.

• Age is verified at the time of registration.
• Additional age verification may be requested in cases of suspicion.
• If a minor's account is identified, it is immediately closed and any collected data is deleted.

If you believe a minor has created an account on 89k, please notify our support team immediately. We will take prompt action.

89k may update this Privacy Policy may update this policy. Users will be notified before any significant changes take effect.

• You will receive email or SMS notifications for any important changes.
• The date of the latest update will always be visible at the top of the page.
• Continued use of the platform after an update constitutes acceptance of the revised policy.
• At least 7 days' notice will be given before any major changes.

If you have any questions, concerns, or complaints about this privacy policy, please contact our data protection team.

• Live Chat: Active 24/7 — accessible from the bottom-right corner of the platform.
• Email: [email protected] — For data protection requests, use the subject line "Privacy Request".

We typically respond within 3 business days. Complex requests may take up to 30 days, but we treat every request with full attention.